Terms and Conditions
Introduction
Welcome to BOURNEMOUTH PRESTIGE BATHROOMS LTD (“we”, “us”, “our”). By accessing and using our website [www.prestigebournemouthbathrooms.co.uk] (“Website”) and/or availing our bathroom installation services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. Definitions
- Client: The individual or entity requesting our services.
- Services: Bathroom installation services offered by us.
- Agreement: The contract between us and the Client for the provision of Services, including these Terms and Conditions.
- Website: Our online platform where information about our Services is provided.
2. Services
2.1. We provide bathroom installation services across England, as detailed on our Website.
2.2. We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.
2.3. All installations are subject to the terms and specifications agreed upon in the final quote and/or contract provided to the Client.
3. Booking and Payments
3.1. To book our Services, the Client must contact us via the Website or through provided contact details.
3.2. A detailed quote will be provided following an initial consultation. Acceptance of this quote constitutes a binding agreement.
3.3. A deposit, as specified in the quote, is required before work commences. The remaining balance is due upon completion of the Services unless otherwise agreed in writing.
3.4. Payments must be made via bank transfer, credit/debit card, or any other payment method specified on our Website.
4. Cancellations and Refunds
4.1. The Client may cancel the Services by providing written notice. However, cancellation fees may apply, depending on the timing of the cancellation relative to the scheduled work start date.
4.2. We reserve the right to retain any deposit paid if the Client requests a cancellation after a deposit has been paid.
4.3. Refunds will be processed within 30 days of the cancellation notice, subject to applicable deductions.
5. Client Obligations
5.1. The Client must ensure that the premises are accessible and ready for the installation on the agreed date.
5.2. The Client must provide all necessary information and cooperation to facilitate the installation, including access to water, electricity, and any other utilities required.
5.3. The Client must notify us of any specific requirements, restrictions, or regulations applicable to the installation site.
6. Warranties and Guarantees
6.1. We warrant that our Services will be performed with reasonable skill and care, in accordance with industry standards.
6.2. Our installations are covered by a warranty for workmanship. This warranty does not cover materials or products supplied by the Client or third parties.
6.3. Any defects must be reported in writing. We will rectify any defects covered by the warranty at no additional cost.
7. Liability
7.1. We are not liable for any indirect, special, or consequential losses arising from the use of our Services or Website.
7.2. Our total liability under any contract shall not exceed the total amount paid by the Client for the Services in question.
7.3. We are not liable for delays caused by factors outside our reasonable control, including but not limited to weather conditions, supply chain disruptions, or unforeseen technical issues.
8. Privacy and Data Protection
8.1. We are committed to protecting the privacy and security of our Clients’ information. Please refer to our [Privacy Policy] for more details on how we handle personal data.
8.2. By using our Website and Services, the Client consents to the collection, use, and sharing of personal information as described in our Privacy Policy.
9. Intellectual Property
9.1. All content, images, and materials on our Website are our intellectual property or licensed to us and may not be used without our prior written consent.
9.2. The Client may not reproduce, distribute, or create derivative works based on our Website content without express permission.
10. Governing Law and Jurisdiction
10.1. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
10.2. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Amendments
11.1. We reserve the right to amend these Terms and Conditions at any time. The latest version will always be available on our Website.
11.2. Continued use of our Services after any such amendments shall constitute acceptance of the new Terms and Conditions.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
BOURNEMOUTH PRESTIGE BATHROOMS LTD
Trading Address: 41a Hilltop Rd, Corfe Mullen, Wimborne BH21 3PR;
Registered Address: 81 High Street, Cosham, Portsmouth, Hampshire, United Kingdom, PO6 3BL;
Company No: 15694703 Incorporated on 30.04.2024
email: info@prestigebournemouthbathrooms.co.uk
Phone Number: 07450 048918; 07597 746924