Introduction
BOURNEMOUTH PRESTIGE BATHROOMS LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website www.PrestigeBournemouthBathrooms.co.uk (“Website”) and/or use our bathroom installation services (“Services”).
1. Information We Collect
We may collect and process the following types of personal information:
1.1. Information You Provide to Us:
- Contact Information: Name, address, phone number, email address, and other contact details when you fill out forms on our Website, contact us, or request Services.
- Payment Information: Billing address, payment method details, and transaction history.
- Project Information: Details regarding your bathroom installation project, such as property address, specifications, and preferences.
1.2. Information We Collect Automatically:
- Website Usage Information: IP address, browser type, operating system, pages visited, and other browsing details when you interact with our Website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Website, analyze usage patterns, and personalize content.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
2.1. To Provide and Manage Our Services:
- To process bookings and payments.
- To communicate with you about your project and provide customer support.
- To deliver and install bathroom fittings and fixtures.
2.2. To Improve Our Services:
- To understand how you use our Website and Services, allowing us to enhance and optimize your experience.
- To conduct surveys and gather feedback on our Services.
2.3. To Comply with Legal Obligations:
- To meet our obligations under applicable laws and regulations.
- To prevent fraud, enforce our Terms and Conditions, and protect our rights and property.
2.4. Marketing and Communication:
- With your consent, we may send you promotional materials, newsletters, and updates about our Services. You can opt out of these communications at any time.
3. How We Share Your Information
We may share your personal information with the following parties:
3.1. Service Providers:
- We may share your information with third-party service providers who assist us in delivering our Services, such as payment processors, delivery services, and subcontractors.
3.2. Legal Compliance and Protection:
- We may disclose your information to comply with legal obligations, court orders, or government requests, or to protect our rights, property, and safety, or that of others.
3.3. Business Transfers:
- In the event of a merger, sale, or other transfer of all or part of our business, we may share your personal information as part of that transaction.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
6. Your Rights
You have certain rights regarding your personal information, including:
6.1. Access: You have the right to request a copy of the personal information we hold about you.
6.2. Correction: You have the right to request that we correct any inaccuracies in your personal information.
6.3. Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
6.4. Objection: You have the right to object to the processing of your personal information for direct marketing purposes or where we process your data based on our legitimate interests.
6.5. Data Portability: You have the right to request the transfer of your personal information to another service provider in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the details provided below.
7. Cookies
Our Website uses cookies to improve your browsing experience. You can control the use of cookies through your browser settings. For more detailed information, please refer to our [Cookie Policy].
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review this Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
BOURNEMOUTH PRESTIGE BATHROOMS LTD
Trading Address: 41a Hilltop Rd, Corfe Mullen, Wimborne BH21 3PR;
Registered Address: 81 High Street, Cosham, Portsmouth, Hampshire, United Kingdom, PO6 3BL;
Company No: 15694703 Incorporated on 30.04.2024
email: info@prestigebournemouthbathrooms.co.uk
Phone Number: 07450 048918; 07597 746924